Returns & Exchanges
At Exult Planet, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your new decor or furniture doesn't perfectly fit your space, our streamlined process ensures a stress-free exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing